Health Check
A Black Marble Health Check can highlight where your systems align with recommended best practices, and identify where your existing implementation is in alignment with your business needs. We can identify how you can increase operational efficiency, maximise system uptime, and reduce costs through examination of the most critical aspects of your environment.
Black Marble’s Health Check helps expose vulnerabilities in your infrastructure and operational processes. The Health Check reveals the causes of problems, not just the symptoms, helping you to take a proactive approach in addressing the problems. This approach can help optimise productivity and uncover potential risks before they affect users and drive up support costs.
Black Marble’s Health Check can address your key needs now, as well as your projected needs over the next few years. The Black Marble Health Check provides minimal intrusion to your IT systems, while gathering key data and we have a strict policy of non-intervention throughout the Health Check.
Black Marble will produce a report, analysing the information/data gathered on site, and providing a summary of our findings. This report will include a description of the risks involved with the current implementation, and highlighting any problem areas. In addition, it will provide recommendations for the short term and longer term, to enhance and improve your business’ experience.
Black Marble provides one or two experienced consultants on site for a minimum of one day, depending on the size of your organisation, and current implementation, increasing the time on site proportionally.
Once on site, we speak with the staff members responsible for the design and implementation of the existing system.
We will provide a set of recommendations to improve your implementation; including any action that can help you reach your highest performance goals. In addition, we can provide recommendations to ensure that your environment is configured and managed properly to meet your business needs.